4 Questions every massage chair owner should consider!
At Miuvo we aim to simplify your lifestyle. After hearing numerous feedback from customers and massage chair users alike, we have compiled a list of questions and answers to address your concerns.
Do I need to regularly service my massage chair?
Massage chairs can be a sizeable investment and are built to last for years. Under normal usage conditions, there should be minimal need for servicing or maintenance of your massage chair. We have compiled the most common issues as follows:
Lubrication of massage chair components
There are numerous moving parts in a massage chair. If suitable lubrication is used during the manufacturing process, these parts need not be lubricated from time to time. However, heavy usage or hot weather might require the addition of lubrication when necessary.
Cleaning instruction
Always read your user manual and follow the care and cleaning instructions for your massage chair. A suitable water-based leather cleaner or mild soap will usually suffice for the surface and upholstery of your massage chair. Different massage chair brands may have different methods for cleaning, so be sure to carefully read your user manual beforehand. If in doubt, always work on a small part of the upholstery first and observe for any discoloration or visible damage before cleaning.
My massage chair is out of warranty. Can I still get it serviced?
At Miuvo, all our massage chairs come with one year on-site warranty. In the unlikely event of breakdown, please fill in your service request for servicing and repair here.
For out of warranty products, our onsite troubleshooting service is $60 per trip. Repair and part costs shall be advised accordingly.
Do you offer massage chair repair service for other brands of massage chairs?
No, we don’t. Service is exclusively for Miuvo customers only. The high repair cost might not be worthwhile the effort and money. Chat with us on the potential trade-in value of your old massage chair.
Do you offer upholstery service of old massage chairs?
No, we don’t. Do consider and find out which leather parts can be replaced before purchase. At Miuvo, we make our chairs such that the seat covers can changed easily even if it is damaged or peeling due to normal wear and tear.
