Blog
Massage Chair Repair Service
4 Questions every massage chair owner should consider!
At Miuvo we aim to simplify your lifestyle. After hearing numerous feedback from customers and massage chair users alike, we have compiled a list of questions and answers to address your concerns.
Do I need to regularly service my massage chair?
Massage chairs can be a sizeable investment and are built to last for years. Under normal usage conditions, there should be minimal need for servicing or maintenance of your massage chair. We have compiled the most common issues as follows:
-
Lubrication of massage chair components
There are numerous moving parts in a massage chair. If suitable lubrication is used during the manufacturing process, these parts need not be lubricated from time to time. However, heavy usage or hot weather might require the addition of lubrication when necessary.
-
Cleaning instruction
Always read your user manual and follow the care and cleaning instructions for your massage chair. A suitable water-based leather cleaner or mild soap will usually suffice for the surface and upholstery of your massage chair. Different massage chair brands may have different methods for cleaning, so be sure to carefully read your user manual beforehand. If in doubt, always work on a small part of the upholstery first and observe for any discoloration or visible damage before cleaning.
My massage chair is out of warranty. Can I still get it serviced?
At Miuvo, all our massage chairs come with one year on-site warranty. In the unlikely event of breakdown, please fill in your service request for servicing and repair here.
For out of warranty products, our onsite troubleshooting service is $30 per trip. Repair and part costs shall be advised accordingly.
Do you offer massage chair repair service for other brands of massage chairs?
No, we don’t. Service is exclusively for Miuvo customers only.
Do you offer upholstery service of old massage chairs?
No, we don’t. Do consider and find out which leather parts can be replaced before purchase. At Miuvo, we make our chairs such that the seat covers can changed easily even if it is damaged or peeling due to normal wear and tear.
I have one unit of OSIM Massage Chair uDivine, one of it’s roller arm was broken.
Do your company provide service to replace the roller arm ?
As it is still a current model by OSIM, I think you can check if they have the spare parts and repair accordingly. Hope this helps. If not, you can send us a text via WhatsApp and we can see how we can lend our expertise.
My Osim massage chair program can’t work n foot wear
For current models, it is best to work with the brands as they still have the spare parts.
i need repair service to my old panasonic momi momi massage chair. It is still rolling buy noisy
Noise is likely mechanical sound from moving parts. As there is no more Panasonic Massage Chair in Singapore, you might try to find the instruction manual and see if you can apply some lubricant.
i need repair service to my existing Ogawa massage chair. No more pressure to some if the massage area and It is still rolling and noisy.
Sounds like the pump valves for airbag compression might have loose connection or become defective.
I have an old model OSIM massage chair (OS 7803). Some functions are not working and part of the the upholstery needs Replacement. Do you provide such on site service?
I have an old OSIM massage chair ” I-Medic ” which was hardly used and now found that it is spoilt.
Can you help to take a look a repair it ?
The leather is still brand new
My Ogawa massage chair needs upholstery . How much ?
SMART SENTO Model
So sorry. We don’t do that for Ogawa. The cheapest and easiest way might be to use an elastic cloth cover over it.
Hi in charge, my relative massage chair having some issue could you pls send a technical for checking thanks.
Sorry to hear that there is an issue. You might submit service request via this form https://miuvoshop.com.sg/service-request-form/
I would like to repair my osim chair.
The rollers are not working
It is better that you get in touch with OSIM Service directly
Whatsapp us at +65 9011 1902
Live Chat with us at http://www.OSIM.com
Call us at +65 6741 1538
Fax us at +65 6747 6769
Email us at customerservice@osim.com.sg
Info source: https://sg.osim.com/contacts/