Policies and Conditions of Use

Website Policy

This is an important section explaining the terms and conditions you are agreeing to when you use and/or shop from the miuvoshop.com.sg and miuvoshop.com websites:

Terms and Conditions

The Terms and Conditions of Use (the "Terms and Conditions") apply to the Miuvo brand website and all associated sites.

You acknowledge that you have read the Terms and Conditions and that you accept the terms thereof. You agree to read these Terms and Conditions carefully before using this website. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, WEBSITE POLICY AND PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the site; IF YOU DO NOT AGREE, DO NOT ACCESS OR OTHERWISE USE THE SITE.


All contents of the website are Copyright © 2014-2022 Miuvo Lifestyle Pte. Ltd. All rights reserved. Using the website does not give you ownership of any intellectual property rights in the website or the content you access. All information and materials therein and in their arrangement are owned by Miuvo Lifestyle Pte. Ltd. (“MIUVO”) unless otherwise indicated.

No part or parts hereof may be reproduced, distributed, copied, adapted, modified, republished, displayed, broadcast, performed, transferred, sold, hyperlinked, framed or transmitted or be used to create derivative works from, in any manner or any means or stored in an information retrieval system without the prior written permission of MIUVO.

However, you may download and print the information and materials on this website for personal, non-commercial use only provided you do not modify, retransmit, distribute or further reproduce the Material and you retain all copyright and other proprietary notices contained in the Material.

You may not, without the prior written permission of MIUVO, insert a hyperlink to this Web Site or “mirror” or frame any Material contained on this Web Site on any other server.

Trade Marks

The “MIUVO” trade mark and logo (“MIUVO Trade Marks”) are registered trademarks owned by MIUVO. MIUVO and its business partners also have trademark rights in other marks contained in the website (“Other Marks”). The MIUVO Trade Marks and the Other marks shall be collectively referred to as “Trade Marks.”

Nothing on this website should be construed as granting, by an implication, estoppel or otherwise, any licence or right to use any of the Trade Marks displayed on this website without the prior written permission of MIUVO.

The name of MIUVO or the Trade Marks may not be used in any way, including in advertising or publicity pertaining to the distribution of material on this website without the prior written permission of MIUVO.

All other Trade Marks not owned by MIUVO that appear on our website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

MIUVO prohibits use of the Trade Marks as a “hot” link or deep link to any site unless the establishment of such link is approved in advance, by MIUVO in writing.

Modification of Website and Terms and Conditions

The information, materials (including names, images, pictures, logo and icons, text, images, graphics, links, sound files, animation files, video files or other items and their arrangement), data and arrangement (collectively “the Materials”) herein contained in this website and the Terms and Conditions and descriptions that appear are subject to change at the sole discretion of MIUVO.

No Unlawful or Prohibited Use

As a condition of your access of this Web Site, you warrant to MIUVO that you will not use this Web Site for any purpose that is unlawful or prohibited by these Terms and Conditions.

Liability Disclaimers The Materials contained in this Web Site are provided “as is”, “as available”. MIUVO does not warrant the accuracy, adequacy or completeness of this Material. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of the third party’s rights, title, satisfactory quality, merchantability, fitness for any particular purpose and freedom from any computer virus or other malicious, destructive or corrupting code, programme or macro, is given in conjunction with the information and materials contained in or linked to this Web Site. This Web Site may include publications with technical inaccuracies or typographical errors that will be corrected as they are discovered at MIUVO’s sole discretion. Also, changes are periodically added to the material contained herein. These corrections and changes may be incorporated into the Web Site at a later date. MIUVO may at any time make modifications, improvements and/or changes to these Terms and Conditions and the Materials (particularly the names, images, pictures, logo and icons) displayed on the Web Site or products and services referred to within, with or without notice. Advice (if any) received via this Web Site should not be relied upon for personal, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. MIUVO shall in no event be liable for any damages, loss or expense including without limitation, special damage, or consequential damage, or economic loss arising from or in connection with:

  1. any access, use or the delay or inability to access or use this Web Site, or reliance on the Materials and/or any other information contained in this Web Site;
  2. any system, server or connection failure, error, omission, interruption, delay in transmission, or computer failure;
  3. any use of or access to any other web site linked to this Web Site;
  4. any services, products, information, date, software or other material obtained from this Web Site or from any other web site linked to this Web Site,

even if MIUVO or its agents or employees are advised of the possibility of such damages, losses and expenses. This exclusion clause shall effect to the fullest extent permitted by law. If you are dissatisfied with any portion of this Web Site, or with any of these Terms and Conditions of use, your sole and exclusive remedy is to discontinue using this Web Site.

Links to Third Party Sites

Our website may contain links to or references to other web sites that may be accessed or which may originate outside the boundaries of our website and which information MIUVO will have no control. Therefore, MIUVO shall have no obligation or responsibility regarding any content derived, obtained, accessed within through or outside of the Web Site. MIUVO’s inclusion of links to such web sites does not imply any endorsement or verification of the material on such web sites or any association with their operators, and such web sites shall be accessed at the user’s own risk.

MIUVO will not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third Party Services

MIUVO may offer a variety of third party services from our website. These include but are not limited to online payment gateways, freight forwarding, examination, authentication and personal shopping of goods. When you choose to use any of these services, we will need to provide some of your personal information to the third parties in order for them to assist you. These third party suppliers and service providers facilitate and complement our services to make the transactions a more pleasant experience for you.

These third parties, as well as their employees, will be subject to requirements of confidentiality to ensure that any information provided to them will not be improperly distributed. However, should you have any reason to suspect that your personal information is being improperly distributed, kindly let us know and we shall investigate the matter and/or refer the case to the relevant authorities.

Sales Policy

Our sales policy states that our business offers goods and services of satisfactory quality as defined in the Sales of Goods Act S14 (2), Consumer Protection (Fair Trading) Act and Lemon Law.

MIUVO will automatically forfeit deposits or amount paid and/or impose storage charges if product collection is not completed within 3 months from the date of issue stated on the Order/Invoice.

If you cancel your order, you will not receive a refund of any deposit(s), partial or full payment(s) paid for your order.

All orders made are final. If there is no promotional code(s) applied to the order made, MIUVO will not reimburse/refund the promotional amount.

Item(s) provided for trade-in automatically becomes property of MIUVO upon collection, and is strictly non-refundable.

Warranty will only be valid upon successful registration of product warranty via our online form. Warranty is immediately void for products transited out of Singapore. 

All export/custom/excise/freight/shipping costs, duties and /or taxes (if any) will be strictly borne by the customer (excluding intercountry deliveries).

Governing Law & Jurisdiction

By accessing this webite and/or using the materials, facilities and/or services offered, you hereby consent to exclusive jurisdiction of the courts of Singapore in all disputes arising out of or relating to the use of this website. This Agreement shall be governed and construed in accordance with the laws of Singapore.

MIUVO makes no representation that the materials, information, functions and/or services provided on this website are appropriate or available for use in jurisdictions other than Singapore.

You agree that, regardless of any law or statute, any claim or cause of action you may have against us must be brought within one year after the claim or cause of action arises or is known or should reasonably have been known to you, or the claim or cause of action will be forever barred.