» Please fill up the following and our service agent will respond to you within 3 working days.

» Kindly note that all correspondences will be done via email. Please ensure that you enter your email address correctly.

» By clicking ‘Submit’ and submitting this form, you have agreed to all Terms & Conditions of Warranty Coverage and all Terms & Conditions of this website.

    Contact Details

    Salutation

    Name

    Contact Number

    Please enter a valid contact number

    Email

    Kindly note that all correspondences will be done via email. Please ensure that you enter your email address correctly.

    Address

    Street Address

    Address Line 2

    ZIP / Postal Code

    Country

    Product Purchased

    Product serial number

    Please enter the unique serial number found on the packaging box (e.g MBBK-xxxxxxx). For massage chairs, the serial number can be found on the main on/off switch next to the plug at the back of the massage chair

    Estimated Date of Purchase / Delivery

    Enter the date of purchase or the date you first received the product.

    Description of issue / problem

    Please specify the problem with your product. We may require you to send us a short video or clip of the issue for troubleshooting.