Service Request Form

» Please fill up the form and our servicing team will respond to you within 3 working days.
» Kindly note that all correspondences will be done via email. Please ensure that you enter your email address correctly.
» By clicking ‘Submit’ on this form, you have agreed to all Terms & Conditions of Warranty Coverage and all Terms & Conditions of this website.

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Contact Details

Name*
Kindly note that all correspondences will be done via email. Please ensure that you enter your email address correctly.
Address*
Please enter the unique serial number found on the packaging box (e.g MBBK-xxxxxxx). For massage chairs, the serial number can be found on the main on/off switch next to the plug at the back of the massage chair
Estimated Date of Purchase / Delivery
DD slash MM slash YYYY
Please specify the problem with your product. We may require you to send us a short video or clip of the issue for troubleshooting.